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WaveVisual Help Center


Once you acquired credits, using them is quite straightforward. Right above “Continue to Checkout” button in “**Download”** tab, your remaining credits will be visible along with an “**Order with credit”** button.


![The Download tab showing “order with credit” button](/media/9d5342ec-63ef-4ffb-8ef5-35c1165d2a32-credit_button.png)


After clicking the button, our systems will use 1 credit from your account and start generating your artwork in various file formats. As seen below, you will presented with four file formats that you can generate your sound wave art in. 


![Download tab with various options after purchasing a design](/media/145a4c72-5128-49f9-b9a7-3e72f311ef3a-sizzy-photo-studio-2022-07-18T143417_768Z.png)


For PNG and JPG formats, there are also options to resize your sound wave artwork to a smaller resolution if you need it. There aren’t any resizing options for PDF and SVG formats since they’re vector files. Vector files can be scaled up or down without distorting the image.



Paying with credits in WaveVisual is pretty simple. You will see an option to pay with your credits under the Download tab.

How can I use credits to purchase a design?


To cancel your subscription, head to [your account](https://wavevisual.com/my-account) and click on “Cancel your subscription” link which will take you to our payment provider’s cancellation page. There, you can simply click on “Cancel” again to complete the cancellation.



Cancelling a subscription


When you cancel, **unlimited design and export access** ends according to your billing cycle (typically through the period you’ve already paid for).


**Credit packs** purchased separately are independent: those credits **never expire** and remain on your account.


If you are still on a **legacy** subscription that included monthly credits, the terms from when you subscribed still apply.


You can check your balance anytime on [your account](https://wavevisual.com/my-account).



Unlimited design and export access follows your billing cycle; credit packs never expire.

How can we help? ✨

Subscriptions

How can I use credits to purchase a design?

Cancelling a subscription

What happens when I cancel my subscription?